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TechBolt Watch Return Policy

At TechBolt, we are committed to ensuring you are completely satisfied with your purchase. If for any reason you are not happy with your order, we offer the following return policy:

Eligibility for Returns:

• Returns are accepted within 30 days of the purchase date.

• The watch must be in its original, unused condition with all tags, packaging, and accessories included. An item is considered unused if it has not been worn, activated, or used in any way, and shows no signs of wear or scratches.

• To initiate a return, please contact our customer service team at [insert email/phone number].

Return Process:

• Contact us within 30 days of receiving your watch.

• We will provide you with a return shipping label and detailed instructions for returning the item.

• Once we receive the returned item, we will inspect it to ensure it meets the return eligibility criteria.

• Refunds will be processed to your original payment method once the return is approved. Please allow up to 7-10 business days for processing. Refunds may take additional time depending on your payment provider.

• You will receive an email notification within 3-5 business days after we receive your returned item, notifying you of the status of your refund or exchange.

Return Shipping and Responsibility:

• The customer is responsible for return shipping costs unless the item is defective or damaged upon arrival.

• We recommend using a trackable shipping service to ensure your return is received safely.

• Please ensure that your watch is carefully packaged when returning it to avoid any damage during transit. We recommend using the original packaging if possible.

• If the returned item is lost in transit or is not received by us for any reason, the customer will be responsible for the cost of the watch.

Exceptions to the Return Policy:

Certain items are not eligible for return or exchange. These include:

• Personalized, monogrammed, specially ordered, or customized products, which are considered final sale.

• Items that have been damaged, worn, or are missing components.

• Promotional items must be returned along with the watch to receive a full refund.

• Defective or damaged items will be handled by our customer service team, and we will offer a replacement or refund at no additional cost if the product is found to be defective upon arrival.

International Returns:

• For international returns, the customer is responsible for the cost of shipping, as well as any customs fees and duties. We recommend contacting your local customs office for further information.

Condition of Return:

• Returned items must be in unused, unworn, and original condition, with all original packaging, tags, and accessories included. Watches that show signs of wear or damage will not be accepted for return.

Returns for Store Credit:

• If you prefer, you may opt for store credit instead of a refund, which can be used on future purchases.

Customer Service Contact:

• For assistance with returns, exchanges, or any questions regarding your order, please contact our customer service team at [insert email/phone number].

Return Exceptions:

• Clearance or sale items are not eligible for return or exchange unless defective.

Right to Refuse Return:

• TechBolt reserves the right to reject any return that does not meet the conditions set forth in this policy, including items that are damaged, altered, or outside the return period. If a return does not meet these conditions, the item will be returned to you at your expense.

Customer Responsibility for Accuracy:

• It is the customer’s responsibility to ensure the accuracy of the order prior to purchase. Please review all details carefully before finalizing your purchase.

Returns from Third-Party Stores:

• If you purchased your TechBolt watch from a third-party retailer, you must comply with their return policy. TechBolt is not responsible for returns or exchanges for purchases made through third-party stores.

• TechBolt Watch Shipping Policy

  Thank you for shopping with TechBolt! We are committed to processing and shipping your order efficiently. Below is our shipping policy to guide you through the process.

  Order Processing & Shipping Methods:

  • Orders are processed within 1-2 business days, excluding weekends and holidays. During sales or promotional events, processing may take longer.

  • We offer the following shipping options:

    • Standard Shipping: 3-7 business days

    • Expedited Shipping: 2-3 business days

    • Overnight Shipping: 1 business day (available for select locations)

  • Free Standard Shipping is available for sign-up members and on orders containing 2 or more products.

  Shipping to International & Restricted Countries:

  • We offer international shipping to select countries, excluding:

    • North Korea

    • Iran

    • Syria

    • Cuba

    • Sudan

    • Crimea Region (Ukraine)

  • International orders may incur customs duties, taxes, and import fees, which are the responsibility of the customer. Shipping times for international orders may vary and may take longer than domestic orders.

  Order Tracking & Notifications:

  • After your order ships, you will receive an email with a tracking number and a link to track your package.

  • You will also receive an order confirmation email upon placing your order, and a shipping notification once your item has shipped.

  Missing or Lost Packages:

  • TechBolt is not responsible for packages lost or damaged during transit. If your package is lost or delayed, please contact us at [insert customer service email/phone number] for assistance.

  Address Accuracy & Undeliverable Packages:

  • Please ensure your shipping address is accurate and complete. TechBolt is not responsible for delays or non-delivery due to incorrect or incomplete address information.

  • If a package is undeliverable or returned due to an incorrect address, the customer will be responsible for additional shipping charges to resend the item.

  Order Changes, Cancellations & Holiday Shipping:

  • Once an order is processed and shipped, it cannot be modified or canceled. Please contact us immediately at [insert customer service email/phone number] if you need assistance before shipping.

  • During holidays or peak seasons, please expect possible delays in processing and shipping. We recommend placing orders early to avoid delays.

  Shipping to P.O. Boxes or APO/FPO Addresses:

  • We are able to ship to P.O. Boxes, APO/FPO, and military addresses. Please ensure the address is correct when entering it at checkout.

  Shipping Confirmation Reminder:

  • If you do not receive your shipping confirmation email within 2 business days, please check your spam/junk folder.

  Return Policy Reference:

  • For details on how to return or exchange an item, please refer to our [Return Policy].

  Contact Us:

  For any questions regarding shipping or assistance with your order, please contact our customer service team at Sale@Techbolt.store.