Return Policy

Eligibility for Returns:

• Returns are accepted within 30 days of the purchase date.
   

• The watch must be in its original, unused condition with all tags, packaging, and accessories included. An item is considered unused if it has not been worn, or used in any way, and shows no signs of wear or scratches.
   

• To initiate a return, please contact our customer service team at sale@techbolt.store.
   

Return Process:

1. Contact us within 30 days of receiving your watch.
    

2. We will provide you with a return shipping label and detailed instructions for returning the item.
    

3. Once we receive the returned item, we will inspect it to ensure it meets the return eligibility criteria.
    

4. Refunds will be processed to your original payment method once the return is approved. Please allow up to 7-10 business days for processing. Refunds may take additional time depending on your payment provider.
    

5. You will receive an email notification within 3-5 business days after we receive your returned item, notifying you of the status of your refund or exchange.
    

Return Shipping and Responsibility:

• The customer is responsible for return shipping costs unless the item is defective or damaged upon arrival.
   

• We recommend using a trackable shipping service to ensure your return is received safely.
   

• Please ensure that your watch is carefully packaged when returning it to avoid any damage during transit. We recommend using the original packaging if possible.
   

• If the returned item is lost in transit or is not received by us for any reason, the customer will be responsible for the cost of the watch.
   

Exceptions to the Return Policy:

Certain items are not eligible for return or exchange. These include:

• Personalized, monogrammed, specially ordered, or customized products, which are considered final sale.
   

• Items that have been damaged, worn, or are missing components.
   

• Promotional items must be returned along with the watch to receive a full refund.
   

• Defective or damaged items will be handled by our customer service team, and we will offer a replacement or refund at no additional cost if the product is found to be defective upon arrival.
   

International Returns:

• For international returns, the customer is responsible for the cost of shipping, as well as any customs fees and duties. We recommend contacting your local customs office for further information.
   

Condition of Return:

• Returned items must be in unused, unworn, and original condition, with all original packaging, tags, and accessories included. Watches that show signs of wear or damage will not be accepted for return.
   

Returns for Store Credit:

• If you prefer, you may opt for store credit instead of a refund, which can be used on future purchases.
   

Customer Service Contact:

• For assistance with returns or any questions regarding your order, please contact our customer service team at sale@techbolt.store.
   

Return Exceptions:

• Clearance or sale items are not eligible for return or exchange unless defective.
   

Right to Refuse Return:

• TechBolt reserves the right to reject any return that does not meet the conditions set forth in this policy, including items that are damaged, altered, or outside the return period. If a return does not meet these conditions, the item will be returned to you at your expense.
   

Customer Responsibility for Accuracy:

• It is the customer’s responsibility to ensure the accuracy of the order prior to purchase. Please review all details carefully before finalizing your purchase.
   

Returns from Third-Party Stores:

• If you purchased your TechBolt watch from a third-party retailer, you must comply with their return policy. TechBolt is not responsible for returns or exchanges for purchases made through third-party stores.